Frequently Asked Questions
Everything you need to know about shopping at SUNROOM Boutique.
What is your shipping policy?
We offer standard shipping on all domestic orders over $150. Orders are typically processed within 2-3 business days, and delivery times range from 5-7 business days depending on your location.
How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can return unworn items with original tags attached within 30 days of delivery. Visit our Returns Portal to generate a prepaid shipping label.
How do I know which size will fit me best?
Each product page includes a detailed size guide and fit notes. If you are between sizes, we recommend sizing up for structured garments or consulting our live chat stylists for personalized advice.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific destination and order weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.
Are your materials sustainably sourced?
At SUNROOM, we prioritize quality and ethics. 80% of our current collection is made from organic cotton, recycled linen, or deadstock fabrics to minimize our environmental footprint.